The U.S. Program Manager will drive operations across the U.S., leading project management, coordinating with stakeholders, recruiting field teams, and driving operational excellence. Managers support partnerships through research, proposals, and relationships with funders and partners. Program Managers should be independent, solutions-oriented, and thrive in fast-paced environments.
This Project Leader role involves working closely with governments in Tanzania to design strategies that improve health outcomes, leading consulting teams to support project priorities and growing our work across Africa with data-informed analytical problem-solving skills and program management experience.
Reporting to the VP, Managed Services Operations, the Director of Managed Services oversees all aspects of service engagements, operational performance, transformative initiatives, direct and indirect resource management, contractual lifecycles, financial profit and loss statements, governance and reviews, vendor management, and escalation management. The position manages department-level deadlines and deliverables.
Play a key role in the day-to-day processing of customer orders by supporting our Pharmacy and Fulfillment partners and internal stakeholders in identifying and resolving order issues. Focus on driving order issue resolution, maintaining data accuracy, and supporting process improvements. Serve as a liaison between local operations and the Order Management team, building relationships that surface insights and strengthen collaboration.
SSS Manager LATAM position hires, develops, enables, and engages their team in Site Support Solutions to ensure an elevated level of performance and exceptional customer experience. The manager will provide daily support to all SSS team members to drive study results and help in the complexities of study operations.
As a Senior Project Manager you'll be key on projects, offering your knowledge and expertise to bear in your management of assigned projects, also supporting the training and guidance of more junior Project Managers. You'll manage quantitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample.